FAQ
Frequently Asked Questions

Everything you need to know about chit funds and ChitFund's services.

A chit fund is a savings scheme where members contribute a fixed amount regularly and members receive the pooled amount through scheduled auctions.
Members contribute a fixed amount every month. The pooled amount is auctioned among members according to the chit group's rules.
You can contact the chit fund office, select an available group, complete the required registration process and make the initial contribution.
Auctions are conducted according to the group's predefined rules. Eligible members can participate and the winner is selected based on the applicable bid process.
Missing a payment may result in penalties or other consequences depending on the terms and conditions of the chit group.
Monthly payments can be made through the available payment methods such as cash, bank transfer or digital payment.
Yes. Payment receipts can be downloaded from your member account after a successful payment.
You can contact customer support through the support section or the contact details provided by the chit fund.